All purchases that fall outside the Return Policy are final and non-refundable. If you have questions, reach out to customer support via our Contact Us page. If your purchase was made from www.theliftedleaf.com and the product received is incorrect, damaged (outside of the carrier), or missing from the order, you may be entitled to a refund if The Lifted Leaf is notified within 10 days of receipt.

 

Returns or exchanges will not be reviewed if contact isn’t received within 10 days from when the order was delivered. If your product arrives damaged or unusable, incorrect, or missing the customer must notify The Lifted Leaf within 10 days of receipt by contacting Customer Support using the form on our Contact Us page. Please note when contacting us, you will need to provide a photo of the packing slip, product, and the box it was shipped in showing the shipping label.

 

If you purchased one of our Lifted Leaf products at an independent retail location or through a third-party website, the return/refund must be handled directly by that store or website where the purchase was originally made. The Lifted Leaf retains the right to deny any refund for any reason. The Lifted Leaf also reserves the right to deny service or sales to any person(s), business, or entity for any reason. While The Lifted Leaf stands behind the quality of our products, the effectiveness of a product is not a valid reason for a refund, as cannabinoids affect everyone differently.